Effective Date: October 22nd 2025
Welcome to Extrados! This Privacy Policy explains how Extrados, an authorized reseller of the Dionysus platform, collects, uses, and protects your personal information when you use our event management platform and associated mobile applications. Extrados operates under the Dionysus platform technology. By accessing or using our services, you agree to this Privacy Policy.
Extrados is an authorized reseller and partner of Dionysus, providing event management solutions powered by the Dionysus platform technology. When you use Extrados services, you are utilizing the Dionysus platform infrastructure under the Extrados brand.
Account Information: When you create an account through Extrados, we collect your email address and password to enable access to our platform's features.
Profile Information: You have the option to provide additional information such as your name and other details to personalize your experience.
Favorited Performers: Our platform allows you to curate a list of favorited performers. This information is stored securely on our servers.
Custom Schedules: You can curate custom schedules within our platform. These schedules are synced across your devices and stored securely on our servers.
Account Management: We use your account information to manage your account, provide access to Extrados services, and enhance security.
Personalization: Your favorited performers and custom schedules are used to personalize your event experience within the app.
Communication: We may send you push notifications to provide updates, reminders, or other relevant information about events and the platform.
Analytics: We may analyze aggregated and anonymized data to improve our platform's functionality, features, and user experience.
Third-Party Services: Extrados may integrate with third-party services to enhance features. Please review the privacy policies of these services for their practices.
Platform Provider: As Extrados operates on the Dionysus platform, your data is processed within the Dionysus infrastructure in accordance with their security and privacy standards.
We may disclose your information if required by law or in response to a valid legal request.
Account Settings: You can update or delete your account information within the platform settings.
Opt-Out: You have the option to opt-out of push notifications through your device settings.
Data Deletion: You may request deletion of your account by contacting us directly.
Extrados employs industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.
We reserve the right to update this Privacy Policy. Any changes will be communicated through our platform or on our website.
If you have any questions or concerns regarding this Privacy Policy, please contact Extrados directly.
Thank you for choosing Extrados for your event management needs. We are committed to protecting your privacy and providing you with exceptional event experiences.